Table of Contents
1. Company Overview
Founded: 2000 (Domain registered: 2007-03-26 via DomainTools)
Headquarters: Tallinn, Estonia (ISO 9001 certified data centers)
Specialization: Enterprise hosting, cloud solutions, and IT infrastructure management
Key Clients: Baltic financial institutions, e-Gov projects, and enterprise SaaS providers
2. Service Portfolio
Core Offerings (Source):
- Enterprise VMware Cloud: Hybrid cloud deployments with 99.99% SLA
- Disaster Recovery (DRaaS): Automated failover solutions from €500/mo
- Colocation Services: Tier III data centers in Tallinn and Riga
- Managed Kubernetes: From 3-node clusters at €180/mo
Supporting Services:
- DDoS Protection: Up to 2Tbps mitigation capacity
- SSL Certificates: GlobalSign and Comodo options
- VoIP Solutions: SIP trunking and PBX hosting
3. Technical Infrastructure
- Network: 40Gbps backbone with multiple transit providers (HE.NET, Telia)
- Hardware: HPE Gen10 servers with NVMe storage arrays (Upgrade Notice)
- Security: ISO 27001 certified operations with nightly vulnerability scans
4. Customer Support
- 24/7 multilingual support (EN/EE/RU)
- Average ticket response: 12 minutes (Q3 2024 metrics)
- Proactive monitoring via VMware Aria platform
5. Why Choose Wavecom AS?
- Baltic Localization: GDPR-compliant infrastructure with local legal expertise
- Financial-grade Security: PCI DSS compliant environments
- Energy Efficiency: PUE 1.2 data centers powered by 80% renewable energy
